# Luxury Watch Repair & Service - Link: https://palazzowatches.com/watch-repair/ - Published: 2026-06-28T08:17:57-04:00 - Author: Michael Martucci Watch repair & service # Luxury watch repair _&_ service in Jersey City. Your timepiece deserves to run as beautifully as the day it was made. At Palazzo Watches & Gems, we repair, service, and restore luxury watches — from a complete movement overhaul to a careful vintage restoration — for the brands we know best. Based in Jersey City and serving New York City and the tri-state area, every service we perform is backed by our workmanship guarantee. We welcome watches whether or not you bought them from us. [Start a service](https://palazzowatches.com/contact-us/)[Visit the showroom](https://palazzowatches.com/visit/) What we service ## From overhaul _to restoration_. ### Full service & overhaul A complete movement service: the watch is disassembled, cleaned, lubricated, regulated, and resealed, then checked for timing accuracy and water resistance before it goes back on your wrist. ### Repairs Movement repair, crystal and glass replacement, crown and stem, bracelet and clasp work, and gasket replacement with water-resistance testing and resealing. ### Restoration & refinishing Case and bracelet polishing and refinishing, dial and hands restoration, and full vintage restoration — done conservatively, to protect originality and value. In-house craft, factory standards ## Serviced to the standard it was _built to_. Routine and straightforward work is performed by our watchmaker. For repairs that call for factory parts or manufacturer certification, we coordinate directly with the brand’s service center — so your watch is always serviced to the standard it was built to, and never compromised by a shortcut. Our workmanship guarantee: every service Palazzo performs is backed by our workmanship guarantee. We stand behind our work — if something isn’t right, we’ll make it right. ### Brands we service We service the houses we carry — Rolex, Patek Philippe, Audemars Piguet, Omega, Cartier, and more. If you own a luxury timepiece and aren’t sure whether we cover it, [reach out](https://palazzowatches.com/contact-us/) and we’ll tell you. ### How to start a service Bring your watch to our Jersey City showroom at 185 Hudson Street, or [contact us](https://palazzowatches.com/contact-us/). We’ll evaluate the piece and walk you through the recommended service and the cost before any work begins — no surprises. ### Authenticity & verification Every watch we sell passes our multi-step in-house authentication. [See how we authenticate](https://palazzowatches.com/authenticity-verification-policy/). Verified reviews ## What clients say. 4.845 verified reviews > I can't tell you how happy I am with Michael and the team at Palazzo Watches. > I've been looking for a specific, very rare AP for a long time. Michael found > one and worked with me every step of the way to get it into my hands. He was incredibly > professional and accommodated every request and need I had. 10/10, will definitely > be back for more. The Watch MisterAug 5, 2026via Google > Fantastic experience from start to finish! Offer honest opinions and recommendations > because they truly want you to find the right watch, not just make a sale. The > office has an amazing view! Highly recommend for anyone looking for a watch and > a first-class experience. John QuickAug 2, 2026via Google > I found my go to place to purchase luxury watches!! Mak and Michael were very > professional, transparent, helpful, genuine and kind to me. They made the process > of buying my first Rolex very easy. All their watches are authenticated with paperwork > and box provided. Mak and Michael were very knowledgeable about each watch and > answered all my questions to the fullest extent. I would 100% recommend anybody > who is looking for their first or next piece in their collection to come here > and purchase a watch. Moiz SyedAug 1, 2026via Google [Read all 45 reviews ›](https://palazzowatches.com/reviews/) Contact ## Start a service or ask a question. Fortitudo Honoris LLC d/b/a Palazzo Watches & Gems 185 Hudson Street, Suite 2553, Jersey City, NJ 07311[info@palazzowatches.com](https://palazzowatches.com/watch-repair/info@palazzowatches.com)· [(551) 345-4998](tel:+15513454998) [Speak with the desk](https://palazzowatches.com/contact-us/)[Book a viewing](https://palazzowatches.com/visit/) Questions ## Repair & service, answered. Do you repair luxury watches I didn’t buy from you? Yes. We service and repair watches for the public, not only pieces purchased from Palazzo. Which brands do you service? We service the brands we carry — Rolex, Patek Philippe, Audemars Piguet, Omega, Cartier, and more. If you’re unsure whether we cover your watch, reach out and we’ll let you know. Do you do the work in-house? A combination. Routine and straightforward work is handled by our watchmaker; repairs that require factory parts or manufacturer certification are coordinated directly with the brand’s service center. What does a full service include? A full service is a complete movement overhaul — disassembly, cleaning, lubrication, regulation, and resealing — followed by a timing and water-resistance check. Is your service guaranteed? Yes. Every service is backed by our workmanship guarantee. Where are you located? 185 Hudson Street, Suite 2553, Jersey City, NJ 07311 — serving New York City and the tri-state area.