1. Our Commitment
Palazzo Watches & Gems wants every visitor to be able to browse our collection, sell, trade or consign a watch, and reach our team. We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard published by the World Wide Web Consortium (W3C).
2. What We Do
- Describe our watch photographs with text alternatives for screen readers.
- Check text and background colours for readable contrast.
- Test our main pages on phones and with automated accessibility checks.
- Keep our contact details, phone number and showroom address in plain text on every page.
3. Known Limitations
Some parts of this website come from other companies, including the PayPal and Venmo payment buttons, Google reviews and embedded maps. We choose these services carefully, but we cannot fully control how accessible they are. If one of them gets in your way, contact us and we will complete your request another way.
4. Need Help?
If you have difficulty using any part of this website, please tell us which page and what happened. We will help you by phone or email, or in person at our showroom.
- Email: info@palazzowatches.com
- Phone: (551) 345-4998
- Showroom: 185 Hudson Street, Suite 2553, Jersey City, NJ 07311
5. Review
We review this statement as the website changes. Last reviewed: October 2026.